Broadway Dallas requires that every person, regardless of age, must have a ticket. 


Age recommendations vary by production and we encourage you to do research on a show if it is suitable for your child. Broadway Dallas encourages parents to introduce their children to live theater when they think the child is ready for the experience. We expect that parents will take into account the subject, nature, and length of the show in question; the age, maturity, and interest level of the child; and would be considerate of the other patrons seated near them.

Click Here for a list of contributions and how to make one.

Broadway Dallas generally recommends business attire or casual business attire. Some patrons do attend dressed in eveningwear, particularly on Friday and Saturday evenings. During the State Fair of Texas, many patrons are dressed much more casually, particularly if they plan on attending the Fair that same day.

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Music Hall At Fair Park General Questions

MGI stands for “Broadway Dallas Management Group, Inc.” and is the management affiliate of Broadway Dallas. This management group currently manages the Music Hall at Fair Park. MGI is the landlord, handling booking and maintenance of this theater.

Broadway Dallas Management Group, Inc.
The Music Hall at Fair Park
P.O. Box 150188
Dallas, TX 75315-0188

For Shipping:
The Music Hall at Fair Park
909 1st Avenue
Dallas, TX 75210-9998

All inquiries regarding rental spaces for the Music Hall at Fair Park should be directed to Mandy Hall. Please see below for her contact information. For more information about the Music Hall at Fair Park, visit


phone: 214-413-3920

Yes. If you have lost something while attending one of the shows, call 214.421.5678. The operator can check the lost and found log book for your item. If you would like to report something missing, you may also tell the operator, or email Broadway Dallas Customer Service. If you email, be sure to include the day, date, and seating assignment for the show you attended. This will allow us to search a specific area. Also be sure to give a return contact name and number as well as a detailed description of the item lost.

Yes, we do have a seating map. Please click here to view.

Use the Parry Street entrance. The “circle drive” will be on the right. This is the best place to drop off or pick up. For all accessibility answers, click here. To view a seat map of the accessibility seating, click here.

The acoustics of the Music Hall and our sound system have undergone major changes and advancements. Our new system and acoustics seamlessly interconnect with the show’s system to bring high quality clear sound to every one of our 3400 seats. We work closely with the touring show technicians to make your experience a pleasant one in every respect. Touring show technicians now frequently comment that acoustically the Music Hall is now one of the best-if not the best-theater acoustically on their tours.  We are advancing the ‘state of the art’ in hearing assist systems with our development of Hear Us Now.

Only by invitation by a cast or crew member of one of the shows.

This is dictated by each of the shows. We suggest arriving 30 minutes to show time in order to avoid delays.

Absolutely no photography, video recordings, or live audio recordings are permitted.

All ticket holders are subject to bag checks and metal detection procedures (wanding). Weapons, laser pointers, audio/video recording equipment, flashlights, sirens, flammable/explosive devices and materials, and other items determined to disturb or alarm audience members or Music Hall employees will not be permitted in the facility.
Dallas Police officers actively patrol the inside and outside of the Music Hall for nearly all performances. Dallas Police also have a regular Fair Park presence and patrol. Private security officers are immediately on the property to for specific event security procedures.
Handguns are specifically prohibited: Pursuant to Section 30.06, Penal Code (trespass by license holder with a concealed handgun), a person licensed under Subchapter H, Chapter 411, Government Code (handgun licensing law), may not enter the Music Hall with a concealed handgun. Pursuant to Section 30.07, Penal Code (trespass by license holder with a openly carried handgun), a person licensed under Subchapter H, Chapter 411, Government Code (handgun licensing law), may not enter the Music Hall with a handgun that is carried openly.
Are the above restrictions permitted under the open carry and other gun laws in Texas?
Professional and independent security representatives of artists and others working in the Music Hall have requested that handgun possession within the Music Hall be limited to security/law enforcement personnel.
A recent binding Texas State Attorney General opinion notes, in part, that “section 411.209 does not apply to a city that leases property to a nonprofit entity that provides notice that a license holder carrying a handgun is prohibited from entry.” Broadway Dallas and the Music Hall fall within the “nonprofit entity” classification noted above.


Ticketing Questions

To speak to someone regarding tickets purchased through the Box Office at the Music Hall at Fair Park, call 214.691.7200.

Once on-sale, tickets for individual shows in our season (referred to as single tickets) are available online at, in person at the Music Hall at Fair Park Box Office, 909 1st Avenue, Dallas, TX or by calling 800.982.2787 (Tuesday-Friday: 10 AM – 6 PM) (Saturday: 10 AM – 4 PM) (Service Charges Apply.)

Please email your request to Dara Pamplin at We cannot guarantee all requests will be fulfilled.

A season ticket package—or subscription—allows you to purchase the same number of tickets for every show in our main package. Whenever possible, your performances will fall on a set day of the week and time, and you will also have the same seat assignment for each show. More information about subscriptions and benefits can be found here.

Season Subscriptions, and all Tickets and Additional Tickets purchased under any Subscription, are subject to the Broadway Across America® Standard Season Subscription Terms and Conditions posted on our website at By purchasing a Season Subscription, you agree to such Terms and Conditions. Prices, shows, artists, dates and times are subject to change at any time without notice.

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Unfortunately, half-price/ day-of-performance tickets are not available on any of the shows this year. The decision to offer half-price tickets is decided by the NY producers of each show individually. It is our experience that musical producers are no longer interested in offering this promotion.

Please contact The Box Office (214-691-7200 or email here) for additional information. In case of an emergency during a performance, you may call the Music Hall (214-565-1116).

Broadway Dallas does not offer a standard discount to students and senior citizens, however, each show may offer a special promotion geared towards students and/or senior citizens. If interested please sign up for eNotes.

Yes. Visit the Group Sales Page for more information.

Special Needs & Accessibility Questions

For all Special Needs, please inquire by contacting The Box Office by calling 214-691-7200 x0. To view a seat map of the accessibility seating, click here.

Yes, We are advancing the ‘state of the art’ in hearing assist systems with our development of Hear Us Now. Options include headsets, T-coil, FM, streamers. Please go to the Hearing Assist Desk located in the West Lobby. You may wish to contact your hearing specialist to determine the best option for you.  If your hearing specialist is not familiar with our program, please ask him/her to contact us here

Directions and Parking

Directions to the Music Hall at Fair Park/Broadway Dallas Box Office, click here.

Parking at the MUSIC HALL AT FAIR PARK: click here

Food & Beverage Questions

Crystal Terrace at the Music Hall at Fair Park serves a sumptuous buffet before each performance. Reservations are recommended, but not required; call 214-413-3940. The price for Crystal Terrace is not included in your event ticket price. Crystal Terrace opens at 11:30 a.m. for matinee performances and 5:30 for evening performances at the Music Hall.
For full details you can visit

Yes! Kosher Meals must be ordered in advance for our guests who make reservations at the restaurant. These meals will be prepared kosher off site, sealed and delivered to our guest on the day of their visit.
To order, call 214.443.1040.

Crystal Terrace is a gourmet buffet which ranges from $27.50 – $29.50 (prices subject to change) depending on day and time. The Broadway Café is a lighter fare and is more moderate in cost.

Drinks are allowed into the theatre at the discretion of the presenter. Currently Broadway Dallas allows beverages inside the theatre, food may not be taken into the theatre.