know before you go

Music Hall at Fair Park
909 1st Avenue
Dallas, TX 75210

Box Office

For the health and welfare of our patrons and staff, the physical Box Office at the Music Hall at Fair Park is closed due to the COVID- 19 pandemic. You can reach our Box Office staff by emailing Please note, we are receiving a high volume of requests at this time, so please allow time for a response.

We will reopen as soon as possible.

Call our Service center:

Season Subscriber Hotline*: 1.866.276.4884
Ticketmaster Customer Support: 1.800.653.8000
Hours (Monday-Friday: After 5 PM)

After 5pm please email or call Covid email or phone number

This line is monitored Monday-Sunday 10am-9pm

Via email:
Broadway Dallas Covid-19 hotline at 469.687.4626


Don’t forget your ticket(s). Every person, regardless of age, must have a ticket.

PDF Tickets are no longer available for use and will not be accepted as a valid ticket.

Mobile Ticketing

Mobile ticketing is Broadway Dallas’s preferred ticket method.

Your cell phone is your ticket!

Image shows how to use mobile tickets in screenshots from the mobile app.

House open

We recommend arriving 30-45 minutes prior to curtain to allow plenty of time to park and get seated. FYI, traffic around Fair Park drastically increases the closer it gets to show time. The main lobby opens 1 1/2 hours prior to your performance. However, the restaurant can be accessed 2 hours prior to your performance. Theater doors will open a half hour prior to the show time listed on your ticket.

PLEASE ARRIVE EARLY! Due to other events in Fair Park, please arrive at least 30 – 45 minutes prior to your scheduled performance time to park. To allow ample time to park, late comers will be seated at the discretion of the show.

ride the green line to broadway!

The DART Green Line is a great alternative to driving to the Music Hall! The Fair Park Station is just outside the gate to the Music Hall entrance – a very short walk!


Crystal Terrace

Crystal Terrace serves a sumptuous buffet before each performance. Dramatically presented contemporary cuisine. Come share our passion for culinary arts and performing arts.

Reservations are highly recommended, and can be made online.

CALL: 214-413-3940

Pricing: $32

**Dinner before evening performances, lunch Saturday and brunch before Sunday matinee performances.

Broadway CAfe

Also available is the Broadway Cafe for a lighter fare located at the balcony level between aisle 7 & 8.

For more information about Crystal Terrace, click here.

Please note that the Crystal Terrace and the Broadway Cafe are not open for all shows or performances at the Music Hall at Fair Park. 

Craft and Growler, Broadway Dallas partner

Craft and Growler

Stop by Craft and Growler across the street from the Music Hall for 50% OFF your first beer or glass of wine with proof of Broadway Dallas ticket stub.

Only valid on draft beer on premise, not valid on growler fills or bottles.